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EnTelegent Solutions Logo

EnTelegent Solutions Hosted UCaaS

How It Works

EnTelegent Solutions Hosted UCaaS is perfect for businesses of all sizes looking to improve communication among team members, partners & customers. Its cloud-based platform allows seamless integration of voice & video calls, instant messaging, file sharing, & collaboration tools across multiple devices & locations. It is particularly effective for remote teams or those with a mobile workforce since it can easily adapt to changing work environments. It can also provide cost savings on equipment & maintenance & improve customer satisfaction & employee productivity through streamlined communication channels. In this digital business world, Hosted UCaaS is the perfect solution for effective & efficient communication in the modern workplace.

Buy EnTelegent Solutions Hosted UCaaS Now

Get started with EnTelegent Solutions! Request a free quote and we'll connect you in no time.

Instructions: Click below to provide a few details about your businesses needs. Afterwards, next step to complete your purchase of EnTelegent Solutions Hosted UCaaS will be sent directly to you.

Gallery

Features

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Advanced Call Routing & Ring Strategies

- Skills Based Routing<br /> - Queue Call Back<br /> - Round Robin<br /> - Sequential Ring<br /> - Calls per Agent<br /> - Agent Talk Time<br /> - Longest Idle

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Reporting Suite

Comprehensive suite of reports available with multiple outputs, graphics, and scheduling including:<br /> - View Reports on Queues<br /> - Queue Groups<br /> - SLAs<br /> - Customer Satisfaction<br /> - Agent Performance<br /> - Agent Activity<br /> - Custom Alerts<br /> - Traffic and more

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Advanced Call Routing & Ring Strategies

- Skills Based Routing<br /> - Queue Call Back<br /> - Round Robin<br /> - Sequential Ring<br /> - Calls per Agent<br /> - Agent Talk Time<br /> - Longest Idle

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Superior Quality Management

- Analyze surveys to improve customer satisfaction and adjust your CX strategy accordingly. <br /> - Leverage agent call recording and whisper to coach and guide agents for optimal CX.

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Cloud Native Platform

High performance, scalability, and flexibility with proprietary cloud architecture. Agents can log in from anywhere.

check_circle

Superior Quality Management

- Analyze surveys to improve customer satisfaction and adjust your CX strategy accordingly. <br /> - Leverage agent call recording and whisper to coach and guide agents for optimal CX.

check_circle

Reporting Suite

Comprehensive suite of reports available with multiple outputs, graphics, and scheduling including:<br /> - View Reports on Queues<br /> - Queue Groups<br /> - SLAs<br /> - Customer Satisfaction<br /> - Agent Performance<br /> - Agent Activity<br /> - Custom Alerts<br /> - Traffic and more

check_circle

Cloud Native Platform

High performance, scalability, and flexibility with proprietary cloud architecture. Agents can log in from anywhere.

Collections

#Unified Communications

Collections

#Unified Communications

Support

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Support

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Our Resources

Terms and conditionsopen_in_newPrivacy policyopen_in_newEnTelegent Solutions Hosted UCaaS- One Sheetopen_in_new

Our Resources

Terms and conditionsopen_in_newPrivacy policyopen_in_newEnTelegent Solutions Hosted UCaaS- One Sheetopen_in_new

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