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Avaya Logo

Avaya OneCloud

How It Works

Businesses today are already “in the cloud.” There are a multitude of cloud-based apps for finance, sales, CRM, HR, and more. Maximizing the cloud’s potential means using it as a set of tools to compose the total experience and drive more business. The foundation for Avaya OneCloud is the Avaya Media Processing Core, which moves media processing from edge devices to the cloud. Further, it enables our industry-leading technology of CCaaS, UCaaS, CPaaS, and Workstream Collaboration to act together as one solution. And it accelerates AI innovation by allowing the same technology to be used across the entire portfolio — an innovation that can be layered on top of existing assets to connect with cloud capabilities.

Buy Avaya OneCloud Now

Get started with Avaya! Request a free quote and we'll connect you in no time.

Instructions: Click below to provide a few details about your businesses needs. Afterwards, next step to complete your purchase of Avaya OneCloud will be sent directly to you.

Gallery

Features

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Avaya OneCloud is the experience platform

Avaya OneCloud is an experience platform that empowers businesses with the tools they need to compete in the experience economy by orchestrating the total experience for their employees and customers.

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Avaya's "core + four" architecture provides business benefits

Cloud Innovation, delivers speed to value and accelerates portfolio innovation. Cloud as a platform, enables composable experiences. Unique cloud economics, enhances communications in terms of design, scale, and resilience.

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Avaya OneCloud is the experience platform

Avaya OneCloud is an experience platform that empowers businesses with the tools they need to compete in the experience economy by orchestrating the total experience for their employees and customers.

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More about the core

With the Avaya Media Processing Core, the media is processed in the cloud and then sent in a single stream to the endpoint. This differs from other industry solutions. By abstracting the media layer of communications and moving processing to the cloud, businesses have more control over end-user experiences and can deliver them more efficiently.

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We’ve modernized cloud communications

The old approach to business communications no longer works. Voice-centric, monolithic apps fail to deliver personalized experiences that target very specific use cases. A composable platform approach is required that leverages APIs and innovation.

check_circle

More about the core

With the Avaya Media Processing Core, the media is processed in the cloud and then sent in a single stream to the endpoint. This differs from other industry solutions. By abstracting the media layer of communications and moving processing to the cloud, businesses have more control over end-user experiences and can deliver them more efficiently.

check_circle

Avaya's "core + four" architecture provides business benefits

Cloud Innovation, delivers speed to value and accelerates portfolio innovation. Cloud as a platform, enables composable experiences. Unique cloud economics, enhances communications in terms of design, scale, and resilience.

check_circle

We’ve modernized cloud communications

The old approach to business communications no longer works. Voice-centric, monolithic apps fail to deliver personalized experiences that target very specific use cases. A composable platform approach is required that leverages APIs and innovation.

Collections

#Unified Communications

Collections

#Unified Communications

Support

Websiteopen_in_new

Support

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Our Resources

Terms and conditionsopen_in_newPrivacy policyopen_in_newAvaya OneCloud - Go forward your way.open_in_newAvaya OneCloud - Experience Platform - Infographicsopen_in_new

Our Resources

Terms and conditionsopen_in_newPrivacy policyopen_in_newAvaya OneCloud - Go forward your way.open_in_newAvaya OneCloud - Experience Platform - Infographicsopen_in_new

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