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LiveVox by NICE Logo

LiveVox Omnichannel CCaaS/Customer Engagement Platform

How It Works

LiveVox’s full CCaaS suite is purpose-built specifically for contact centers and integrates Omnichannel, WEM, Analytics and AI into a powerful command center that gives you complete control over contact center performance. LiveVox is made by and for contact center strategists. All of our tools are designed to be easy to use, without the need for in-house technical expertise. The core platform, as well as a vast range of additional capabilities, can be configured and activated rapidly and we offer ongoing strategic and technical support.

Buy LiveVox Omnichannel CCaaS/Customer Engagement Platform Now

Get started with LiveVox by NICE! Request a free quote and we'll connect you in no time.

Instructions: Click below to provide a few details about your businesses needs. Afterwards, next step to complete your purchase of LiveVox Omnichannel CCaaS/Customer Engagement Platform will be sent directly to you.

Gallery

Features

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All your customers, conversations, and channels in one place

Quickly personalize conversations across the customer lifecycle in any communication channel and maintain consistency with a 360-degree view of all previous engagements.

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Meet your customers wherever they want to be

Engage with customers across any channel they choose including Voice, Email, SMS, Webchat, and WhatsApp, and easily switch without harming the conversation.

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All your customers, conversations, and channels in one place

Quickly personalize conversations across the customer lifecycle in any communication channel and maintain consistency with a 360-degree view of all previous engagements.

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Empower agents through a single dashboard

Our omnichannel desktops can be easily tailored by function and task, enabling agents to deliver top-notch customer care across communication channels, empowered by interaction history and workflow, guided by scripts and a knowledge center.

check_circle

Meet your customers wherever they want to be

Engage with customers across any channel they choose including Voice, Email, SMS, Webchat, and WhatsApp, and easily switch without harming the conversation.

check_circle

Empower agents through a single dashboard

Our omnichannel desktops can be easily tailored by function and task, enabling agents to deliver top-notch customer care across communication channels, empowered by interaction history and workflow, guided by scripts and a knowledge center.

Collections

#Call Center Software

Collections

#Call Center Software

Our Resources

Terms and conditionsopen_in_newPrivacy policyopen_in_newLiveVox Omnichannel CCaaS/Customer Engagement Platform - Brochureopen_in_new

Our Resources

Terms and conditionsopen_in_newPrivacy policyopen_in_newLiveVox Omnichannel CCaaS/Customer Engagement Platform - Brochureopen_in_new

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