Broadvoice GoContact is a 100% cloud-based contact center solution designed to help businesses that need a fast, efficient & easy-to-use self-service Contact Center solution. We provide an omnichannel CX for efficient technical support, customer service & sales assistance, helping businesses reduce technological complexity while maximizing the ROI of business conversations. We require fewer IT resources to deliver technology that transforms the communication & collaboration of business operations & is designed with redundancy & resiliency, leveraging the latest programming architecture. We help increase customer satisfaction by boosting powerful features like Agent Assist, Outbound Campaign Dialing & support over voice, email or chat.
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