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  • Security

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    Video Surveillance Perimeter Security Alarm Security Access Control

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    Endpoint Security Application Security Network Security Email Security Email Phishing Protection Data Loss Prevention

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ACC Business Logo

ACC Business

How It Works

ACC Business is a customer-centric brand from AT&T that combines exceptional service with a flexible suite of networking, data, cloud and voice offerings. We have become one of the most successful communications providers by working exclusively with solution providers and delivering specialized solutions covering the entire marketplace. Solution Providers trust their customers to ACC Business because they know that together we will create and deliver the right solution. We do this by providing a dedicated internal support team, enabling us to work together to assess the best solution for your business by understanding your current environment, strategy, budget, and technical needs.

Buy ACC Business Now

Get started with ACC Business! Request a free quote and we'll connect you in no time.

Instructions: Click below to provide a few details about your businesses needs. Afterwards, next step to complete your purchase of ACC Business will be sent directly to you.

Gallery

Features

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ACC Business® Bill Manager

ACC Business Bill Manager enables customers who register to access their billing information online. This billing feature is available at no additional cost and provides customers with an enhanced billing experience. Customers will continue to receive their remittance slip for payment.

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AT&T BusinessDirect® for ACC Business

ACC Business provides the following AT&T BusinessDirect® applications to all AT&T Dedicated Internet as sold by ACC Business (ADI): Domain Name Service (DNS) Provisioning Tool, eMaintenance, Manage Contacts & eNotifications, and Network Usage Reports at no additional cost.

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ACC Business® Bill Manager

ACC Business Bill Manager enables customers who register to access their billing information online. This billing feature is available at no additional cost and provides customers with an enhanced billing experience. Customers will continue to receive their remittance slip for payment.

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On-time Provisioning

The performance objective is to complete installation at a customer site by the due date, set after the complete order is received by the provisioning engineer. If they don’t meet this objective, you’re eligible to request a credit equal to one month’s discounted monthly recurring charge for the service components that aren’t installed on time.

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Site Availability

The performance objective is for site availability of 100%, with time to restore outages in less than 1 minute. If they don’t meet this objective in any given calendar month, you’re eligible to request a credit for each outage, equal to the product of your total discounted covered monthly charges for the affected ports by a percentage based on the outage duration.

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On-time Provisioning

The performance objective is to complete installation at a customer site by the due date, set after the complete order is received by the provisioning engineer. If they don’t meet this objective, you’re eligible to request a credit equal to one month’s discounted monthly recurring charge for the service components that aren’t installed on time.

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AT&T BusinessDirect® for ACC Business

ACC Business provides the following AT&T BusinessDirect® applications to all AT&T Dedicated Internet as sold by ACC Business (ADI): Domain Name Service (DNS) Provisioning Tool, eMaintenance, Manage Contacts & eNotifications, and Network Usage Reports at no additional cost.

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SLAs (Service-Level Agreements)

Rest assured that the service quality you receive from ACC Business meets your high standards. If network performance delivers less than objectives, you can request a credit to your bill based on the interruption.

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SLAs (Service-Level Agreements)

Rest assured that the service quality you receive from ACC Business meets your high standards. If network performance delivers less than objectives, you can request a credit to your bill based on the interruption.

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Network Performance

The performance objectives within and between network regions are: Data Delivery 99.95%, Latency 37 ms, Jitter 1.0 ms.

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Site Availability

The performance objective is for site availability of 100%, with time to restore outages in less than 1 minute. If they don’t meet this objective in any given calendar month, you’re eligible to request a credit for each outage, equal to the product of your total discounted covered monthly charges for the affected ports by a percentage based on the outage duration.

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Network Performance

The performance objectives within and between network regions are: Data Delivery 99.95%, Latency 37 ms, Jitter 1.0 ms.

Collections

#Dedicated Internet

Collections

#Dedicated Internet

Support

[email protected]open_in_new862.312.1244open_in_new

Support

[email protected]open_in_new862.312.1244open_in_new

Our Resources

Terms and conditionsopen_in_newPrivacy policyopen_in_newACC Business - AT&T Order Status Manager (OSM) - One Pageropen_in_new

Our Resources

Terms and conditionsopen_in_newPrivacy policyopen_in_newACC Business - AT&T Order Status Manager (OSM) - One Pageropen_in_new

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Defend My Business Logo

Defend My Business is a nationwide leading broker of comprehensive business solutions encompassing connectivity, cloud communications, infrastructure optimization, and security assurance.

Business Security

  • Physical Security
  • Cyber Security
  • Managed Security
  • Cyber Security Consulting
  • Penetration Testing

Business Voice

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  • SIP Trunking
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  • PBX Systems

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